Hotels, campings, guest rooms, homestay lodging

Personalized stays
while saving time

Quality of service and customer satisfaction are your first priorities. But you might not be aware of some frustrations that could influence the global feeling of the stay: lack of information, disappointing visits, difficulty for guests to talk about some dissatisfactions… With SumWhere, stand by your customers at all times, at your place or outside, with the magic of the right information at the right time for each. All this while saving time and favoring harmonious human relationships.

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Jeune femme accueillante à la réception d'un hôtel
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Main tenant un smartphone sur l'écran duquel apparaît la conciergerie digitale pour hébergement de SumWhere

A convenient guide of your facility for a seamless stay

  • A digital concierge directly accessible on the web and offline after a first connexion.
  • All infos about your place, services and agenda available at all times.
  • Emergency contacts within easy reach, just in case.
  • Local weather forecasts and the itinerary to your facility to never get lost.

A personalized guide of your area for an unforgettable stay

  • Display recommendations for places an activities on interactive maps through your digital concierge or an interactive screen available in common areas.
  • Create your own maps to reference your own local advice (incl. your partners) and rely on maps from tourism offices, itineraries, associations, communities…, already available in SumWhere platform.
  • Integrate as many maps as types of customers or contexts: with kids, with a dog, with disability, vegan, biking, walking, short or long stay, on a rainy day…
  • Create in 3 minutes only a personal map for each interested customer.
  • Your maps are private by default, but you can display the ones of your choice on your web site (website embedded map) to attract new customers.
conciergerie digitale sumwhere guide digital établissement et territoire affiché sur mobile
conciergerie digitale sumwhere guide digital établissement et territoire affiché sur mobile

A personalized guide of your area for an unforgettable stay

  • Display recommendations for places an activities on interactive maps through your digital concierge or an interactive screen available in common areas.
  • Create your own maps to reference your own local advice (incl. your partners) and rely on maps from tourism offices, itineraries, associations, communities…, already available in SumWhere platform.
  • Integrate as many maps as types of customers or contexts: with kids, with a dog, with disability, vegan, biking, walking, short or long stay, on a rainy day…
  • Create in 3 minutes only a personal map for each interested customer.
  • Your maps are private by default, but you can display the ones of your choice on your web site (website embedded map) to attract new customers.
Clients notant un établissement sur une tablette

Tools to collect reviews highlighting your strengths

  • Define personalized evaluation criteria and update them in real time.
  • Collect reviews through your digital concierge ou on a tablet made available in common areas (especially interesting for a restaurant).
  • Test new services, motivate your teams and get a quantified proof of your strengths.
  • Display your proven strengths on your website through a very easy-to-configure widget, compliant with your web site whatever the content management system used to publish it.

Harmonious customer relationships, while saving time

  • Have private exchanges with your customers through your digital concierge for a serene and constructive relationship.
  • Don’t loose time anymore with redundant explanations (indicate how to go to a certain place,…) and keep time for a quality customer relationship.
  • Know your customers better thanks to their feedbacks and the consultation data of the maps, and improve your service over time.
Illustration du système de notation d'hébergements de SumWhere par des personnes formant une étoile avec leurs mains
Illustration du système de notation d'hébergements de SumWhere par des personnes formant une étoile avec leurs mains

Harmonious customer relationships, while saving time

  • Have private exchanges with your customers through your digital concierge for a serene and constructive relationship.
  • Don’t loose time anymore with redundant explanations (indicate how to go to a certain place,…) and keep time for a quality customer relationship.
  • Know your customers better thanks to their feedbacks and the consultation data of the maps, and improve your service over time.

They trust us

Entre Sel et Sable
Brevocean
Le Lamartine
La Ningle
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